• What is your size scale for tank tops?
  • What are the measurements on your tank tops?
  • What details can you tell me about the quality of the tank tops?
  • What is the size scale for your shorts?
  • Can you give me more details on your tote bags?
  • How do you recommend I wash my shirt?
  • What forms of payment does Pa'Lante Apparel accept?
  • Why does Pa'Lante Apparel use PayPal as one of their payment processors?
  • If I pay using my credit card, do you hold my information?
  • How will I know if my order has been placed?
  • When will my order arrive?
  • What is your exchange and refund policy?
  • I'm really satisfied with your products, how can I leave feedback?
  • Can I order a custom item?
  • Does Pa'Lante Apparel wholesale their products?
  • Do you have a privacy policy?




    Q: What is your size scale for tank tops?
    ..............................................

    A: Pa'Lante Apparel
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    Q: What are the measurements on your tank tops?
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    A:
    Pa'Lante Apparel




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    Q: What details can you tell me about the quality of the tank tops?
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    A:

    •100% Rib cotton, combed for softness and comfort
    •Wider, textured ribbing for more stretch and give
    •Classic tank style
    •2x1 rib
    •5.5 oz
    •3/8 binging on neck and sleeves
    •Form fitted

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    Q: What is the size scale for your shorts?
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    A:






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    Q: Can you give me more details on your tote bags?
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    A: Our totes measure 15.25"w x 15/75"h, are 100% cotton and have reinforced stitching on handles for extra strength.

    Pa'Lante Apparel

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    Q: How do you recommend I wash my shirt?
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    A: We highly recommend that you flip your shirt inside out, wash cold and then hang dry.
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    Q: What forms of payment does Pa'Lante Apparel accept?
    .............................................................................

    A: Pa'Lante Apparel accepts all major credit cards, checks and money orders. During the checkout process you may select either Master/Visa Card, Paypal, check or money order. If you select the option for Master/Visa Card or PayPal you will be redirected to a secure server in order to process your credit card. If you select money order or check please read the next FAQ.

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    Q: Why does Pa'Lante Apparel use PayPal as one of their payment processors?
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    A: We use PayPal as a means of checking out because it is a safe and secure method to send your payment. PayPal is leading the industry in fraud prevention by offering one of the safest platforms for online commerce. They accept all major credit cards, as well as all major debit cards, electronic checks and direct transfers. PayPal is easy to use and payments are made immediately. You do not need a PayPal account nor do you have to sign up for PayPal in order to process your order. Simply follow the processing steps to complete your transaction and your order will be processed immediately.
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    Q: If I pay using my credit card, do you hold my information?
    ...........................................................................................................

    A: No, not at all. When paying by credit card you are redirected to secure servers online. Pa'Lante Apparel does not at any time have access to your credit card information. Payments are made via protected credit card servers and are kept secure at all times.
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    Q: How will I know if my order has been placed?
    ......................................................................................

    A: Once you have placed your order online you will be emailed a confirmation invoice. This invoice will include all relevant information. If you call in an order you will be e-mailed your order details immediately.
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    Q: When will my order arrive?
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    A: Your order will be processed immediately upon receipt of payment. The product page will always specify whether or not the item is in stock.
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    Q: What is your exchange and refund policy?
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    A: At Pa'Lante Apparel we pride ourselves in offering personalized, professional and friendly service. If for any reason you are not satisfied with your order we will be more than happy to exchange or refund any unused item that has been returned in its original condition within 7 days of receiving your order. You can reach our customer service at (609)638-8012 or e-mail us at info@palanteapparel.com letting us know why you wish to exchange or have a refund along with the details of your order.







    Q: I'm really satisfied with your products, how can I leave feedback?
    ................................................................................................................

    A: Pa'Lante Apparel always loves to hear from our customers and we are always happy to hear any suggestions or feedback you may have. Please feel free to e-mail us at info@palanteapparel.com or on our home page click on the Feedback link and follow the instructions.






    Q: Can I order a custom item?
    ....................................................................................

    A: Yes, just tell us what you want your shirt, tote or shorts to say and we will customize your item to your preference. You can email us at info@palanteapparel.com with the details of what you are looking for and we will send you an image of what your item will look like. Please note custom orders have an additional charge of $10 per item.




    Q: Does Pa'Lante Apparel wholesale their products?
    ....................................................................................

    A: Yes! If you like what you have seen and wish to carry our products in your store we do offer wholesale pricing. Please send us an e-mail at info@palanteapparel.com detailing exactly what products you are interested in and what quantity and we will get back to you with our wholesale price list. Also, please include as much of the below information as possible.

    Provide us with the following information, whichever is applicable:
    * boutique/business name
    * boutique location/business address/website
    * style/theme of your store


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    Q: Do you have a privacy policy?
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    A:
    Our Commitment To Privacy
    Your privacy is important to us. To better protect your privacy we provide this Privacy Policy, which explains our online information practices and the choices you can make about the way your information is collected and used.

    The Information We Collect
    This Privacy Policy applies to all information collected or submitted. On some pages, you may be able to order products, make requests, and register to receive materials. The types of personal information collected at these pages include:
    Name
    E-mail address
    Order Information

    How We Use Information
    We use the information you provide about yourself when placing an order to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We may use your e-mail address to communicate with you, only.
    We use return e-mail addresses to answer the e-mail we receive. We may also use these e-mail addresses to provide order status and order tracking information, and to respond to queries.
    If you choose to purchase from us, or to otherwise give us personal information, we may store some or all of that personal information so that you may log-in to your account for future orders.
    We will never sell your personal information to any other company.
    In the event of a criminal investigation or a suspected illegal activity, we may be required by law enforcement agencies to share certain personal information.
    Finally, we never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

    Legal Information
    ALL EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OF ANY KIND OR OTHER TERMS IMPLIED BY STATUTE OR COMMON LAW WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS WEB SITE ARE HEREBY EXPRESSLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.
    ii. We shall not be liable in any circumstances for any direct or indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, claims, expenses or other claims for compensation whatsoever, whether caused by the acts, omissions or negligence, which arise out of or in connection with the use of this web site or the information, content, materials or products included on this web site.
    iii. We do not accept any responsibility or liability for access to or material on, any web site which is linked from or to this web site or for any material on this web site in which the copyright is owned by a third party. By using this site, you agree that you shall have no claim against us in the respect of the content of any such material.

    Governing Law
    These terms and conditions shall be subject to USA law and the parties to any dispute or action hereby submit to the exclusive jurisdiction of the USA courts.






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